When you pay for training, you have the same rights as when you buy any product or service in Australia: you are covered by the Australian Consumer Law (ACL).
Before you enrol or enter into an agreement with a training provider, they must give you information about:
It's worth doing some research when you are
choosing a training provider as fees, services and study options can vary, even for the same course.
It's also a good idea to find out if you're eligible for government-subsidised training. If you're eligible, and the course is subsidised, the training provider will do an
assessment to confirm your eligibility when you enrol.
Check your eligibility
Eligibility Checker to find out if you might be eligible for government-subsidised training.
An enrolment contract is a legally binding contract, so it's worth taking the time to read it carefully.
Before you sign an enrolment contract, you can ask the training provider about the
fees. You can ask for:
For more information about fees, see
Understand fees and funding.
Before you sign an enrolment contract, make sure you:
Never sign an enrolment contract:
Check if your study counts towards a new course
Skills Checker to check if your past study and training are likely to count towards a new course.
If you have problems with a training provider before or after you enrol, see
Make a complaint about training.
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