Infection control training
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Infection control training

Help & advice

Victorian TAFEs and Registered Training Organisations are offering free short accredited training to help customer-facing employees identify and manage the ongoing risk of Coronavirus (COVID-19) infections. The course will support businesses to reopen safely and ensure their customers and workforce are protected as Victoria manages the challenges of Coronavirus (COVID-19). The course is not mandatory for businesses to reopen; however, employers are encouraged to enrol their staff for the training.

This free training combines online learning and workplace-based assessment and involves up to 25 contact hours.

After completing the training, customer-facing employees will be able to:

  • confidently follow standard and additional precautions for infection prevention and control
  • identify infection hazards and assess risks
  • follow procedures for managing risks associated with specific hazards.

Who is this training for?

This training is for customer-facing employees across the retail, hospitality, and transport and logistics sectors, including:

  • retail outlets
  • supermarkets
  • cafes and restaurant
  • pubs, clubs and hotels
  • food delivery
  • parcel delivery

What the training covers

Participants will learn a range of skills, including:
  • Hand hygiene practices
  • Effective surface cleaning
  • Use of personal protective equipment
  • Disposal of contaminated waste
  • Hazard identification, control and reporting
  • Appropriate protocols and responses in the event of an incident
  • Knowledge regarding the basis of infection and transmission

The following accredited skills set courses are available:

  • HLTSS00065 – Infection control Skill Set (Retail)
  • HLTSS00066 – Infection control Skill Set (Food Handling)
  • HLTSS00067 – Infection control Skill Set (Transport and Logistics)
  • BSBSS00095 − Cross-Sector Infection Control Skill Set

When can I do this training

Victorian TAFEs and eligible RTOs have been contracted and allocated training places. Contracted training providers will commence delivery as soon as possible. Enquiries can be made using the registration form below.

Where is this training delivered

The following training providers offer the free infection control training:

TAFE institutes

Registered training organisations

Other infection control training