About this statementAnonymityCollection and use of personal informationClick stream dataCookiesThird-party analytics tools
Comments about this statement
The Department of Education and Training (the Department) is committed to protecting the privacy of your personal information. This online privacy statement (the Statement) governs the collection, storage, use, access and disposal of data including all personal information obtained on the Victorian Skills Gateway website. This Statement will be updated from time to time so please visit this page regularly.
This Statement does not apply to any of the Department's websites apart from the Victorian Skills Gateway, or to any linked websites that are not the Department's sites. When you follow a link to another site we recommend you read the privacy statement of that site.
Privacy and Data Protection Act 2014 (Victoria) and
Health Records Act 2001.
For more information, see:
This website is designed to be accessed without disclosing your personal information (for example name and address). However, certain functions within our website, such as feedback forms and surveys, may allow or require the disclosure of personal information.
We only collect and record personal information that is provided directly to us that is necessary for us to perform our functions or activities. Personal information collected by us will not be disclosed to a third party, or used for a purpose other than the one it was originally provided for without your consent.
Personal information is collected in the following situations:
Personal information may also be collected in the following situations:
When you send us an email, your email address and the content of the message will be used to reply to you, and for any purposes indicated in the message. This information will not be disclosed, added to a mailing list, or used for any other purpose without your consent.
Your email address will be recorded and used solely for the purpose for which you have provided it. It will not be disclosed, added to any other mailing lists, or used for any other purpose without your consent.
From time to time we may ask users to complete surveys or test certain features of the website. In these cases we will inform you if any personal information is collected and explain how it will be used, and we will not disclosed or used for any other purpose without your consent.
When you visit this website, the Department's web servers make a record of your visit. The following information, referred to as click stream data, is logged by our servers:
All of this information is collected for statistical purposes to enable us to assess the number of visitors to the different sections of our site, determine what information is most and least used, and help us make our site more useful to visitors.
We do not actively seek to identify you. However, in the unlikely event of an investigation, a law enforcement agency may exercise a warrant to inspect our servers logs.
When you visit our site, our server may generate a cookie. A cookie is a small piece of information (a text file) that a web server can place temporarily on the device you are using to browse the website. Cookies are used to store information about your use of the website. A cookie is uniquely yours and can only be read by the server that gave it to you.
This website uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses a cookie to help analyse how visitors use this website. The information about your use of the website stored in the cookie (including your IP address) will be transmitted to and stored by Google on servers in the United States.
Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Googles behalf. Google will not associate your IP address with any other data held by Google.
The Google Analytics cookie contains a unique identifier. However, the cookie does not identify a you personally. We do not and will not match any data collected by Google Analytics with any personal information.
For more information, see:
Google Privacy Center
Hotjar does not automatically collect personal information. However, feedback forms and surveys created with Hotjar may allow or require you to provide personal information. For information about how personal information provided via Hotjar feedback forms and surveys will be handled, see the Collection and use of personal information section of this page.
You can prevent Hotjar from tracking your activity in a specific browser by using Hotjars opt-out tool or enabling the do not track mode in your browser.
For more information, see:
The Department welcomes your comments regarding this Statement. If you believe that this website has not adhered to this Statement, please contact the Department by email or mail.
Department of Education and TrainingClient Information and Engagement, Tertiary Education Policy and StrategyLevel 2, 41 St Andrews Place East Melbourne VIC 3002
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